Our long standing history coupled with our "compared competitive prices" and the broadest array of office products, computer supplies and office and system furniture, enables our customers to obtain the highest value on each and every dollar they spend.
We do offer some free gifts but above all we provide consistent, day in day out, unquestionable value.
Our customers cover the complete spectrum from multi-national corporations spending 100's of thousands of dollars to 2-person offices spending less then $500 per year. We provide unmatched service and value everyday to all our customers, regardless of size.
In an industry littered with smoke and mirrors, mistruths and false illusions of savings or good service, Frid & Russell stands apart because our business has been built on honest, upfront, consistent value based on the facts. And the facts begin with comparing your net price on equivalent items, not comparing your discount percentage. A 45% discount from one company is not necessarily better than 35% off from another. The Superstores give you the illusion of low prices and good service and it truly is just an illusion. For example, why do you think they list tape in 25 metre long rolls when the industry standard is 33 metre? Or hanging folders in boxes of 20 rather than the standard 25 per box? In our opinion, they are purposely deceiving you into thinking their prices are lower when, in fact, they are selling you less for more.
Moreover, consider your soft costs: ordering your supplies from one company, your toner/ink cartridges from another, and your furniture from yet another eats up your internal processing costs. We offer our customers a complete solution, including office products, computer supplies and office and contract furniture.
We provide all of the products needed to run your office. From pens and paper to inkjet cartridges and data back up tapes to chairs, desks and even "A" line panel systems like Teknion. Ordering from multiple suppliers increases your soft costs exponentially. Order from Frid & Russell and we can take care of all of your needs and minimize your total overall costs.
One complete cohesive company - customer service, shipping, delivery, installations and collections - all are Frid & Russell employees so you're never dealing with a third party and getting caught in the middle.
Honest, Up-Front Business Ethics - Our philsophy is based on an honest, up-front business ethic with no hidden costs or surprises. This strategy has enabled us to build lasting relationships with all of our customers.