Thursday, August 21, 2008
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Home > Ordering
Ordering

Order by phone, fax, email, website, online or by automatic replenishment. It's your choice.

Order online with eServ You’re already connected to the Internet so why not take it to the next level. Our eServ online ordering system gives you the flexibility to order products, search our catalogues, order from your own personal history and create favourites lists. And you can see your up-to-date statement of account, reprint invoices, and review invoice transaction history.

Order by Phone Our professional customer service team is ready to take your call and place your order at (905) 845-2101 or (800) 465-3574 from 8am to 5pm EST. There are no forms to fill out. Just jot down the item number and quantity and give us a call. We refer to all our customers by name instead of a long customer number and catalogue code. Unsure about which items you’ve ordered with us in the past? No problem. Our customer service representatives will save you time by pulling up your ordering history and tell you what it was that you ordered last time.

Order by Fax You’ll receive a pre-printed fax order form with your company name, address and account number already completed. Just fill in the items and quantities and fax it off to (905) 845-0611, 24 hours a day. Or use one of our pre-printed itemized fax forms. These forms have our top 100 selling items already listed. All you have to do is fill in the quantity, add any additional items if necessary, and fax it off. It's that simple!

Order by email Email your orders directly to our customer service department at mail@fridandrussell.com.

Order by Website Use our simple and fast Web Order Form. Simply fill in your items and click on "send" That's it. Simple, fast and effective.

Automatic Replenishment Every company uses the same items over and over again. Why bother trying to remember when and how much to order? Implement our automatic replenishment system and each week or month our driver will arrive with your order. You’ll receive exactly what you need, when you need it without having to remember to place the order. And it’s no problem if you have to increase or cancel a shipment. Give us a call or send us a note and we'll make the change. It's truly hands-free, trouble-free ordering. What could be simpler?

Stock Room Maintenance Do you keep a centralized stock room or designated stock closet filled with all of your office products? Rather than spending your valuable time counting, organizing and manually ordering your supplies, let us do all the work for you. With an established overall minimum purchasing volume, your Frid & Russell representative will visit your location weekly to count your stock room and automatically replenish items based on a pre-determined minimum/maximum stock formula. Now you truly can save time and money. Call today to learn more.